Terms and Conditions

1. Business Nature


Altra Enterprise is a supplier of stainless steel and industrial materials. All transactions are conducted B2B (Business-to-Business) via official quotations and proforma invoices.

2. Order Placement

  • Orders must be placed in writing via email or WhatsApp.
  • Each order is confirmed only after a formal quotation and mutual agreement.
  • Once an order is confirmed, it cannot be cancelled without management approval.

3. Pricing & Taxes

  • Prices are subject to daily market fluctuations.
  • GST and other applicable taxes will be charged as per government norms.
  • Quotation validity is generally 1–7 days (based on steel grade and market rate).

4. Payments

  • 100% Advance Payment or 50% Advance + Balance on Dispatch (as mutually agreed).
  • No material will be dispatched without payment clearance.
  • Payments are accepted via NEFT, RTGS, or UPI to our official business account.

5. Delivery

  • Delivery timelines will be discussed at order placement.
  • Any delays due to transport strikes, rain, or supply shortage are not our liability.
  • We will provide tracking or LR number after dispatch.

6. Quality & Returns

  • All materials are inspected before dispatch.
  • If any issue is found (wrong grade/size/damage), it must be reported within 48 hours.
  • Returns or replacements are only applicable if agreed upon in writing.

7. Limitation of Liability
Altra Enterprise is not liable for losses arising from delayed delivery, incorrect material use, or external damage during transit.

8. Intellectual Property
All trademarks, company logos, and website content belong to Altra Enterprise.

9. Legal Jurisdiction
All legal matters will be subject to Ahmedabad (Gujarat) jurisdiction.

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